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  • FTC sues Frontier for 'misrepresenting' internet speeds

    FTC sues Frontier for 'misrepresenting' internet speeds

    by 
    Steve Dent
    Steve Dent
    05.20.2021

    The FTC and six states have sued Frontier Communications for misrepresenting internet speeds to consumers.

  • Patrick T. Fallon/Bloomberg via Getty Images

    AT&T offers unlimited data on U-verse, with a catch

    by 
    Jon Fingas
    Jon Fingas
    03.29.2016

    AT&T's U-verse internet service has had data transfer caps for years, but they're about to come off... if you're fiercely loyal to the company, anyway. The telecom is re-introducing unlimited data on May 23rd that will be free of charge, but only as long as you're also subscribing to either DirecTV or U-verse TV on the same bill. Determined to cut the cord? Unfortunately, it'll cost you $30 extra to get that same privilege.

  • Cuba approves its first free public WiFi

    by 
    Jon Fingas
    Jon Fingas
    03.15.2015

    Public internet access in Cuba usually comes at a steep price -- a local may have to use a week's wages just to spend an hour emailing their family overseas. However, they now have a much, much more reasonable option. The country's state-run telecom, ETECSA, recently approved the country's first free public WiFi. Cubans who can reach a cultural center in Havana can now use the shared DSL line of a well-known artist (Kcho) as much as they want. The 2Mbps connection is pokey by most standards, but the no-cost approach means that locals don't have to give up what spending power they have just to get online.

  • FCC report checks if your internet speed lives up to the ads, and why that's not fast enough

    by 
    Richard Lawler
    Richard Lawler
    06.19.2014

    Since 2011 the FCC has collected data on the wired (there's a separate report for wireless) broadband speeds US residents are actually receiving to release in its Measuring Broadband America report, and now the most recent one is here. First, the good news -- based on its data (collected from "Whitebox" devices sent to around 10,000 participants that performed automated tests during September 2013), most ISPs were meeting or exceeding their advertised speeds even during peak hours. Four that couldn't deliver 90 percent or more of their advertised rate during peak hours included Verizon, Frontier, Qwest and Windstream -- all of which can expect a letter from the FCC asking why not, for whatever good that will do. So if ISPs are delivering 101 percent of advertised speeds, why are users still seeing buffering notifications and experiencing slowdowns? [Image credit: Bloomberg via Getty Images]

  • Phone companies see loss of broadband subscribers for first time in Q2, cable continues to gain

    by 
    Donald Melanson
    Donald Melanson
    08.14.2012

    It wasn't all that long ago that the phone company was the source for internet access, first with traditional dial-up and later with DSL. That quickly began to change as cable companies started offering their own alternative, though, and the AP is now reporting that the second quarter of this year saw something of a milestone. According to its tally, the eight largest phone companies in the US lost a collective 70,000 broadband subscribers in Q2 (DSL or otherwise), while the four biggest cable companies continued to grow with 290,000 new subscribers. As it notes, AT&T is the main culprit for that overall decline, with it losing 96,000 broadband subscribers while the other phone companies all saw modest growth. It also notes that second quarter is a generally weak one for all broadband providers, what with college students cancelling their subscriptions before heading home -- but, then again, this is the first time that the phone companies haven't seen at least some growth during the period. Of course, this is also just home broadband we're talking about -- mobile broadband is another matter altogether.

  • Nintendo 3DS celebrates first birthday, sells 4.5 million consoles in the US

    by 
    Daniel Cooper
    Daniel Cooper
    03.06.2012

    Nintendo of America has lifted the lid on how many 3DS handhelds were purchased in the first twelve months of life in the US of A. 4.5 million of the devices have been taken home since March 27th of last year, surpassing the 2.3 million classic DS units sold between 2004 - 2005. Whilst the company's playing coy with how many units were sold worldwide, given that the Japanese arm of the company recently passed the five million mark, we can reasonably expect Ninty Nintendo's outlook to be healthier than it has been for a while. Head on past the break to read the official line on all matters three dimensional and cast your mind back to a simpler time, when games could only travel in the dimensions that existed behind the glass.

  • FCC measures US wireline advertised broadband speeds, fiber dominates cable and DSL

    by 
    Joe Pollicino
    Joe Pollicino
    08.03.2011

    Ever wonder if the speeds your ISP advertises are actually what you're getting while reloading Engadget all day? The FCC did, and decided to team up with 13 major broadband providers in the US to test how they performed from February to June of this year. Notably, during peak hours the average continuous download speeds of fiber connections were 14 percent faster than advertised, while cable and DSL were slower than claimed by 8 and 18 percent, respectively. Upload speeds also varied, with DSL again dipping the lowest at 95-percent of what's advertised -- might be time to ask your phone-based ISP for a partial refund, no? In addition to sustained speeds, the FCC analyzed consumer connections' latency and the effect of ISP speed boost tech on activities like VoIP, gaming, and video streaming. In concluding its research, the Commission noted that it should be easy to get tools in users' hands for keeping better tabs on ISP-provided services, without needing to contact customer frustrations relations. The study is chock full of even more graphs and stats, which you'll find by hitting that source link below. Now, if only we could get those speeds on par with our friends across the Atlantic.

  • PSA: AT&T DSL and U-Verse landline internet caps begin tomorrow, if you can see this website

    by 
    Sean Hollister
    Sean Hollister
    05.01.2011

    Tomorrow is May 2nd, 2011, and you know what that means -- tomorrow is the day that AT&T will impose data caps on DSL and U-Verse Internet, and begin tallying up overage fees. At least, that was the plan on March 18th -- when the company formally announced 150GB DSL and 250GB U-Verse caps -- but even if you're a paying customer who chows down several hundred gigabytes in a month, you may not have to worry about paying extra right away. AT&T specified that folks like yourself will have access to an online tool to self-police your usage before the company even begins to calculate the cost of your formerly all-you-can-eat bandwidth buffet, and as you can see in the picture above, the tool isn't quite ready for public consumption across the entire country. Scoot on over to our source link, enter your AT&T ID, and if you see the same, perhaps you won't have to cancel your 700-hour Star Trek marathon quite yet.

  • AT&T will cap DSL and U-Verse internet, impose overage fees (update)

    by 
    Sean Hollister
    Sean Hollister
    03.13.2011

    Ladies and gentlemen, the days of unlimited broadband may be numbered in the United States, and we're not talking wireless this time -- AT&T says it will implement a 150GB monthly cap on landline DSL customers and a 250GB cap on subscribers to U-Verse high speed internet starting on May 2nd. AT&T will also charge overage fees of $10 for every additional 50GB of data, with two grace periods to start out -- in other words, the third month you go over the cap is when you'll get charged. DSLReports says it has confirmation from AT&T that these rates are legitimate, and that letters will go out to customers starting March 18th. How does AT&T defend the move? The company explains it will only impact two percent of consumers who use "a disproportionate amount of bandwidth," and poses the caps as an alternative to throttling transfer speeds or disconnecting excessive users from the service completely. Customers will be able to check their usage with an online tool, and get notifications when they reach 65 percent, 90 percent and 100 percent of their monthly rates. We just spoke with AT&T representative Seth Bloom and confirmed the whole thing -- rates are exactly as described above, and the company will actually begin notifying customers this week. He also told us that those customers who don't yet have access to the bandwidth usage tool won't get charged until they do, and that AT&T U-Verse TV service won't count towards the GB cap. Update: What prompted this change to begin with? That's what we just asked AT&T. Read the company's statement after the break.

  • Nokia Siemens Networks sees 825Mbps over traditional copper, Phantom DSL claims 'the future'

    by 
    Darren Murph
    Darren Murph
    10.26.2010

    Look, it's not easy nor cheap to lay an entirely new network infrastructure -- just ask Verizon. Regardless of how badly we all want a fiber optic cable ran directly into our closet, it's probably in our best interest if companies like Nokia Siemens Networks continue to improve existing services. Since we're on the topic, it's probably prudent to point out a new discovery surrounding existing copper wires -- one that involves data transmissions at up to 825Mbps. As the story goes, NSN is testing new technology (let's call it Phantom DSL) that could dramatically increase capacity of conventional copper wires, with the aforesaid data point coming on a trial transfer across 400 meters of wire; when stretched to 500 meters, it still held steady at 750Mbps. We're told that Phantom DSL promises a bandwidth increase of 50 to 75 percent over existing bonded copper lines, but mum's the word on when ISPs will actually have access. Yesterday, please?

  • Huawei breaks DSL speed barrier with 700Mbps prototype

    by 
    Vlad Savov
    Vlad Savov
    09.24.2010

    DSL cables might not really be the sexiest thing in networking anymore, but what they are is ubiquitous, so let's not begrudge Huawei its feat here. The Chinese telecoms facilitator has shown off a new prototype that can pump 700Mbps of data across a 400-meter expanse. This is done by bundling four twisted pairs of copper wire together and sprinkling in some fairy dust to make them communicate at 175Mbps each. The clever bit here is in how crosstalk and interference are minimized, and Huawei claims a 75 percent improvement in bandwidth as a result. An immediate opportunity for these new cables will be, ironically, with fiber rollouts, as they could serve as the last connection between fiber hubs and your home. Then again, with Google and Chattanooga already looking at 1Gbps lanes, maybe the day of the copper wire has already passed?

  • AT&T's U-Verse trumpets second quarter gains, new features while sneaking in more HD streams

    by 
    Richard Lawler
    Richard Lawler
    08.06.2010

    Judging by its own report, AT&T is proud to have grown U-Verse to 2.5 million TV customers while adding features like My Multiview, which lets users plug in four channels of their choice to watch at once, and the new Chicago Cubs branded Multiview app that enables local fans to view the main broadcast plus three of any six additional camera angles on one screen. But one of the biggest recent additions wasn't mentioned in these press releases, as it's quietly strengthened one of the weaknesses we've complained about most, increasing from two simultaneous HD streams per household to 3 (or 4, as pictured above by U-VerseUsers forum poster txskeets.) VP Jeff Weber tells us the upgrade covers the overwhelming majority of users, so watching ESPN in one room, Shark Week in another and DVRing iCarly all in high definition should be no problem now. We're still waiting to hear specifics about Xbox 360 and Windows Media Center tie-ins, but we'll make do with this item being checked off of the list for now.

  • Google, Verizon, Comcast, and more band together to form tech (and policy) advisory group

    by 
    Ross Miller
    Ross Miller
    06.09.2010

    BITAG doesn't exactly roll off the tongue, as far as spoken acronyms go, but the Broadband Internet Technical Advisory Group (also goes by TAG, for short) is looking to make (radio) waves. Facilitated by former FCC Chief Technologist (and University of Colorado at Boulder Adjunct Professor) Dale Hatfield, the group aims to "develop consensus on broadband network management practices and other related technical issues that can affect users' experience," which largely leads to addressing technical issues and making suggestions to policymakers. The group runs the gamut of major players in the broadband industry, including AT&T, Cisco, Comcast, DISH, EchoStar, Google, Intel, Level 3, Microsoft, Time Warner Cable, and Verizon. Naturally, the aforementioned companies already on board are lauding the move, and for its part the NCTA is happy to see a forum for tech and engineering experts to openly discuss issues and policies. Providing the counterargument would be the folks at DSL Reports, who show reserve that this may end up being nothing more than "policy dog and pony show" to avoid stricter government regulations on network neutrality. At this point that remains to be seen, as this organization doesn't seem to have even hit infancy yet. Expect more in the coming weeks as it continues to form and attempts to organize. We submit for your perusal the press release, just after the break.

  • 3G technology: Yesterday, today, and tomorrow

    by 
    Victor Agreda Jr
    Victor Agreda Jr
    04.30.2010

    Cellular technology has been evolving since its invention. With the first cellular telephone networks, developed by Bell Labs and AT&T, cellular technology began to make leaps forward in ease of use, voice quality, and data communication. The miracle of technology we know today as the cellular phone was made possible by a steady stream of innovation that continues on into the future. The history of cellular technology starts at Bell Labs in the 1960's and 70's where they began to iron out the details on what a commercial cellular network would be. A cellular network is a network of base stations, or antennas, that form large pockets (cells) of radio signal coverage that overlap. With a technology called "handover," if you made a call using one base station, and you then moved out of that base station's range and into another base station's area, your call could be "handed over" to the base station that was closer to your location. These base stations allowed you to make calls to other cellular phones or to wired landline phones. Over the years, the evolution of cell phone technology has been broken up into "generations." It started with the first generation (1G), and it continues to the upcoming fourth generation (4G). In the beginning, cell phones weren't much more than huge walkie-talkies. Over time, though, they evolved into the data powerhouses that we carry around in our pockets.

  • AT&T rolling out MicroCell to five more markets

    by 
    Steve Sande
    Steve Sande
    02.26.2010

    We've previously written about AT&T's MicroCell device and service here at TUAW. It's a tiny cell tower that you plug into your home cable or DSL connection to boost your phone reception. This is particularly handy for those with home offices who may currently be plagued with poor reception on their iPhones. WMExperts is reporting that AT&T is adding five more markets to the short list of trial areas. If you live in Georgia, North Carolina, South Carolina, Las Vegas, or San Diego, you can have the opportunity to spend an additional US$19.99 per month on top of your existing iPhone service plan to get 5 bar service in an area up to 5,000 square feet around your MicroCell. To determine whether or not you're currently in one of the target zones for the service, visit the AT&T 3G MicroCell website and enter your zip code into the appropriate spot. If you're one of the lucky ones, a list of retail locations where you can purchase the MicroCell will appear. You'll also have to pony up $150 for the device in addition to the monthly charge, but for those who really need perfect 3G phone service in their homes or offices, it's worth the cost. [via TiPb]

  • Netgear intros EVA9100 media streamer, DGN2200M WiFi / WWAN modem and more at CES

    by 
    Darren Murph
    Darren Murph
    01.06.2010

    Some crazy stuff is going down in Vegas -- fancy that, right? Netgear is doing its darnedest to make its own scene with the introduction of three new items here at CES, so we won't waste any time in breaking 'em down. Up first is the now-available $249 Digital Entertainer Express (EVA9100), which incorporates the media prowess found in the EVA9150 in order to give users instant access to "Blu-ray quality digital video up to 1080p, MP3s and high-resolution digital photos from PCs, Macs or NAS devices." Portals to YouTube, Flickr and RSS feeds will be readily available, and the free trial of PlayOn will provide access to Hulu, Netflix, Amazon Video On Demand, BBC iPlayer and CBS. Next, we've got the $179.99 DGN2200M wireless router (available in April), which actually pulls double duty as an 802.11n-enabled DSL modem and a WWAN modem. Hailed as the only wireless-N product on the retail market with dual WAN capabilities, this one can get users online via a 3G or 4G USB dongle whenever they leave their home broadband connection. Finally, the $159 Powerline 200 AV+ Adapter (XAV2501) -- which will ship early next month -- enables homeowners to create a 10/100 Ethernet connection from any ordinary electrical outlet that already supports a powerline network. This one's also a HomePlug AV-certified device, so it should have no issues pushing through data at up to 200Mbps. We'll be scouring the show floor for a little hands-on action, so stay tuned! %Gallery-81231%

  • Guest post: Setting up an AT&T MicroCell with Murphy Mac

    by 
    TUAW Blogger
    TUAW Blogger
    10.02.2009

    Editor's Note: We welcome guest poster Murphy Mac, a long-time friend of the site who shared with us his experience of setting up one of the new femtocell AT&T repeaters that promise to improve reception for well-heeled iPhone users... or will they? Good times for Charlotte, North Carolina: First AT&T makes Charlotte one of six cities getting a 3G speed boost by the end of 2009. On the heels of that news comes the MicroCell, a device that facilitates AT&T 3G calls where coverage is weak or nonexistent. How? The MicroCell acts like a miniature cell tower in your home or office. Your 3G phone connects to the MicroCell just like it's any other tower. Voice and messaging traffic is then relayed across your broadband Internet connection. Charlotte is the sole initial test market for AT&T's version of the device, though other carriers are distributing their femtocells more widely. Here's the full breakdown on pricing: Purchase Price: $150 Monthly Charge: None Optional Unlimited Voice Minutes Plan while using MicroCell: AT&T Customer with both AT&T landline and DSL: Free Customers with AT&T Landline or DSL: $10 per month All others: $20 per month I installed a MicroCell for a friend the other day, and after one small hiccup it's running. But is it everything I hoped it would be? Setup for the MicroCell is straightforward. Most users will probably connect it via Ethernet to their router, which is exactly what we did. Optionally, the device can be placed between the router and the modem, giving MicroCell traffic priority handling over other Internet connectivity. If you don't have a router, the MicroCell can be plugged directly into your broadband modem and your computer can be connected to the MicroCell. %Gallery-74487%

  • Netflix lays out official response to bandwidth capping allegations

    by 
    Darren Murph
    Darren Murph
    03.23.2009

    After a small but vocal amount of Netflix users got the world thinking that it was pulling a Comcast and putting caps on computer-based Watch Instantly users, the outfit's Chief Product Officer Neil Hunt has come forward to clear the air. He makes clear that Netflix's aspiration is to "deliver to everyone the best bitrate that their broadband connection can support," also noting that congestion "could affect some users, but not others, at some times, but not always." He also notes that different titles and encodes for different playback device types "may come from different CDNs or different servers at a particular CDN, so they may have different paths and different bottlenecks." We'd encourage you to hit the read link for the full explanation, but we're already seeing enraged Roku users bark back by his dodging of the so-called out-of-sync audio issue that's evidently still present. We'll go ahead and warn you, Netflix -- you can't please 'em all.

  • Ericsson demos 500Mbps vectorized VDSL2, HD streams get way excited

    by 
    Darren Murph
    Darren Murph
    03.17.2009

    If you were jazzed about Comcast's recent announcement that its DOCSIS 3.0 technology was spreading even further across America, you should probably have a seat before reading the rest of this. Ericsson, who is generally known for its work in pushing mobile broadband speeds past the limit, has just demonstrated a VDSL2-based technology achieving data transfer rates of more than 0.5Gbps. Yeah, 500Mbps. The so-called "vectorized" VDSL2 tech can even offer up these speeds on existing copper lines, and for what it's worth, the demo utilized six bonded lines. We know, the only question here is "when?" Ericsson asserts that the standards for VDSL2 and line bonding are available today, but the standardization of vectoring "is ongoing and is expected by the end of 2009." Gimme, gimme.[Via Total Telecom, image courtesy of VideoJug]

  • Is Netflix putting caps on computer-based Watch Instantly users?

    by 
    Tim Stevens
    Tim Stevens
    03.16.2009

    Depending on your choice of computing platform, possession of dedicated streaming hardware, and love of otherwise forgettable '80s films, Netflix's Watch Instantly service is either a godsend or a gimmick. Regardless, nobody likes arbitrary bandwidth caps, and that's what Riyad Kalla at The "Break it Down" Blog claims to have spotted, finding that Watch streams on his Xbox take multiple minutes to buffer, but that those on his PC (using the same connection) can take hours -- if they work at all. Doing a little snooping he found he was being capped to about 50 KB/sec per download thread on his PC, but if he spawned ten such threads he was able to get over 700 KB/sec. Something, it seems, is issuing a per-thread cap, but is it really Netflix? Or, rather, is it his Qwest DSL line doing a ham-fisted job of managing bandwidth? We've seen similar issues intermittently, but nothing consistent, so we're not quite ready to call this an internet-wide conspiracy just yet, but would love to hear about your streaming experiences lately. Update: Based on the volume of "It's working just fine for me" comments both here and elsewhere it seems safe to say that if there is a conspiracy at work here, it's not Netflix's. [Via Slashdot]