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Lawsuit alleges StubHub deceives customers into paying extra for tickets
Lawsuit alleges Stubhub deceives customers into paying extra for tickets. The suit says that extra fees are tacked on at checkout, including so-called junk fees.
Lawrence Bonk07.31.2024Hackers reverse-engineer Ticketmaster’s barcode system to unlock resales on other platforms
Scalpers have used a security researcher’s findings to reverse-engineer “nontransferable” digital tickets from Ticketmaster and AXS, allowing transfers outside their apps. The workaround was revealed in a lawsuit AXS filed in May against third-party brokers adopting the practice.
Will Shanklin07.08.2024Ticketmaster hack could affect 560 million users
Ticketmaster's latest cyber attack risks the data of 560 million users.
Sarah Fielding06.03.2024Ticketmaster owner sued by DOJ and 30 attorneys general over alleged monopoly
The Justice Department and 30 state and district attorneys general are trying to break up Ticketmaster parent Live Nation. The say the company has harmed fans, promoters and artists through higher ticket prices and stifling innovation and competition.
Kris Holt05.23.2024Live Nation and Ticketmaster to start showing hidden ticket costs
Ticketmaster and Live Nation are pledging to give US consumers the actual price of a ticket before they make a purchase, and not the fairyland price they use to lure in customers. President Biden is expected to officially announce the move during a meeting with live entertainment industry leaders later this afternoon.
Lawrence Bonk06.15.2023Maggie Rogers thwarts ticket bots with in-person sales
Pop star Maggie Rogers isn’t going to let bots spoil her upcoming tour. The “Alaska” singer told fans in an email today that she’s getting a jump on automated scalpers by selling tickets the old-fashioned way: in-person sales.
Will Shanklin04.06.2023Ticketmaster knows it has a bot problem, but it wants Congress to fix it
Live Nation president and CFO Joe Berchtold defended Ticketmaster and called on Congress to act to prevent another Taylor Swift fiasco.
Billy Steele01.24.2023Ticketmaster faces antitrust scrutiny in Mexico following Bad Bunny ticket sales fiasco
Mexico's consumer protection agency is preparing to launch a class action suit against Ticketmaster due to a ticket sales fiasco that saw customers with legitimate tickets turned away from a recent Bad Bunny concert in Mexico City.
Igor Bonifacic12.18.2022Ticketmaster’s Taylor Swift fiasco sparks Senate antitrust hearing
'When there is no competition to incentivize better services and fair prices, we all suffer the consequences,' Senate Antitrust subcommittee chair Amy Klobuchar said.
Kris Holt11.23.2022The DOJ was reportedly investigating Ticketmaster before the Taylor Swift debacle
Calls to break up Live Nation were renewed after Taylor Swift fans crashed Ticketmaster while trying to buy tickets for her tour.
Kris Holt11.18.2022Ticketmaster fights ticket fraud with 'refreshing' barcodes
Ticketmaster is trying a new way to combat ticket fraud: make the ticket change on its own. It's introducing a SafeTix system that gives ticket buyers a unique, encrypted barcode that refreshes every few seconds. You can't copy the ticket by taking a screenshot or otherwise copying the barcode data. The barcode will continue refreshing if you sell or transfer your ticket -- the recipient just gets a new ticket linked to their account and cellphone.
Jon Fingas05.15.2019Engadget Live L.A. was all about that bass (and some treble)
We've had a great run this year with all our Engadget Live events, taking us to Austin, Seattle, Boston and finally Los Angeles. We packed into the Belasco Theatre in downtown L.A. along with some amazing people and exhibitors -- one who was all about that bass and some...bananas.
John Colucci10.08.2014Engadget Live hits Los Angeles this Friday!
As we told you last time, there's lots going on in Los Angeles on Friday nights, but we still think our event trumps anything else you could possibly have planned. Our final Engadget Live event of the year kicks off at 7PM this Friday (October 3rd) at the Belasco Theatre.
Engadget10.01.2014The hottest party in Los Angeles on October 3rd is...ours
Friday nights in Los Angeles aren't snoozers, especially October 3rd. That night, some celebrity will be caught mid-wardrobe malfunction boozing it up at Club Area by TMZ -- or it could be the night Bruce Jenner holds his epic "freedom" party. While we're thrilled for his escape from Kardashian Prison, we'd like to think that our final Engadget Live event of the year at the Belasco Theatre will be much more exciting -- and a lot less flammable.
Engadget09.25.2014Live Nation releases free app
Ticket seller Live Nation has released its very own iOS app on the App Store -- you can download it for free there right now. Not only can you browse upcoming events and buy tickets to shows directly from within the app (as well as get news about presales and upcoming deals on tickets), but once you go to a show in person, you can pick up setlist information, see photos and videos and check-in with friends through social networks. Personally, I have kind of an issue with Live Nation, given its rocky past with Clear Channel Communications and Ticketmaster, so I can't really recommend the app just to buy tickets with. The company's never really been generous to customers, to say the least, taking advantage of high ticket fees and the artists that it works with. If there's an alternative way to buy your tickets, either from the venue itself or from the artists involved, it'll probably be cheaper than Live Nation, and better for the industry at large. But they are a huge company with a lot of partnerships going, and quite a few shows nowadays (if not all of the big venue shows) are sold through Live Nation. So if you're planning to buy tickets with them anyway -- and sometimes you don't have a choice -- using the app will give you some nice bonuses.
Mike Schramm12.03.2010