chatbots
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Facebook releases its 'Blender' chatbot as an open-source project
Facebook has spent years training its Blender chatbot on 9.4 billion conversational parameters. Now the company is releasing it as an open-source project.
Andrew Tarantola04.29.2020
This AI-powered subreddit has been simulating the real thing for years
Can the human discourse on social media in 2019 be properly captured by a group of well-programmed bots? Of course it can. r/subredditsimulator is a subreddit -- three years in the making -- that consists solely of neural network bots. It works by generating random submissions and comments based on posts from other popular subreddits. The bots are each assigned to a specific subreddit, and the selection ranges from Reddit's darkest (r/theredpill) to fluffiest corners (r/cats, r/adviceanimals).
Amrita Khalid06.05.2019
James Patterson will preview his next novel in Facebook Messenger
James Patterson, the best-selling book factory in human form, is letting readers interact with the characters from his upcoming novel The Chef by speaking to them through Facebook Messenger. Starting October 30th, you'll be able to receive video and sound clips from characters via Facebook's massively popular messaging platform, according to Variety.
AJ Dellinger10.29.2018
Google-backed startup's chat bots turn ads into conversations
AdLingo, a marketing platform fresh out of Google's Area 120 incubator program, is making advertisements "conversational" with the help of AI. AdLingo doesn't build its own chatbots, but instead connects third-party chatbot tools with a company's marketing department.
Kristen Bobst10.17.2018
USA Today thinks chat bots can keep voters informed during midterms
USA Today is no stranger to using technology as a hook for political coverage, but this time it could be particularly helpful in performing your civic duty. It's rolling out chat bots across its properties that will help you keep tabs on various aspects of the 2018 midterm elections, including national news, regional election info and the hot-button issues of the day. And crucially, the bots will help you find polling stations -- you'll know both where local politicians stand as well as where to vote on November 6th.
Jon Fingas10.17.2018
Facebook tries giving chatbots a consistent personality
Dig into the personalities of chat bots and you'll find that they're about as shallow as they were in the days of Eliza or Dr. Sbaitso. They respond with canned phrases and tend to be blithely unaware of what you've said. Facebook wants to fix that. Its research team has tested a new approach that gives bots more consistent personalities and more natural responses. Facebook taught its AI to look for patterns in a special 164,000-utterance data set, Persona-Chat, that included a handful of facts about a given bot's persona. An AI trying to mimic a real person would have five biographical statements to work with, such as its family and hobbies, with each of them revised to say the same things in a different way. Train existing chat bots from that and you get AI that 'knows' what it likes, but still maintains the context of a conversation and speaks relatively fluently.
Jon Fingas01.28.2018
Talk with the first-ever robot politician on Facebook Messenger
Have you often felt that no matter what you asked politicians, they'd automatically reply with a stock response? Now you can address a real robot that plans on running for office -- or at least, that's what its creators intend. SAM is an AI chatbot 'representing' New Zealand's constituents that you can talk with on Facebook Messenger right now.
David Lumb11.25.2017
Facebook Messenger plugin enables cross-platform customer service
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality. All of these have focused on improving the business-customer relationship, and the newest addition is no exception. Today's update adds Customer Chat, a plugin that lets businesses carry on Facebook Messenger conversations right on their own website.
David Lumb11.07.2017
Microsoft's Cortana finds answers inside your Skype chats
You can already count on a dash of AI assistance in some mobile messaging apps, whether it's Google Assistant in Allo or the smart replies you find across iOS. But what if Skype is your chat app of choice? You're covered: as of today, Microsoft is rolling out its Cortana assistant to the Skype apps for Android and iOS. You can talk directly to Cortana if you want to ask about directions, flights or the weather, but it promises to be the biggest help inside your normal conversations.
Jon Fingas10.09.2017
Kodak’s app and chatbot will scour your photos for forgotten gems
If you're like me, you have thousands of photos on your phone, most of which you will have long forgotten. And let's be honest, you probably don't scroll through all of them often, if at all. I certainly don't. Well, Kodak Moments -- the photo-printing division of Kodak Alaris -- has updated its app and introduced a new Facebook chatbot, both of which will pore over your photos on Facebook or those stored in your phone's camera roll and pick out images that qualify as a "Kodak Moment."
Mallory Locklear09.22.2017
Recommended Reading: Instagram's influence on restaurants
Instagram Is Pushing Restaurants to Be Kitschy, Colorful and Irresistible to Photographers Casey Newton, The Verge It's no secret that Instagram is full of brunch pics and food porn, but restaurants have noticed the trend. The Verge details how food spots are catering to photo-happy eaters with interior design details, eye-catching spaces and the proper amount of light.
Billy Steele07.22.2017
AI lawyer can help you with a thousand different legal issues
Over two years ago, Joshua Browder, now a junior at Stanford University, created a chatbot that could contest parking tickets in New York City and London. By June of 2016, DoNotPay had successfully contested 160,000 parking tickets -- a 64 percent success rate -- and earlier this year, Browder added capabilities to assist asylum seekers in the US, UK and Canada. Now, the bot is able to assist with over 1,000 different legal issues in all 50 states and across the UK.
Mallory Locklear07.12.2017
Microsoft's "Zo" chatbot picked up some offensive habits
It seems that creating well-behaved chatbots isn't easy. Over a year after Microsoft's "Tay" bot went full-on racist on Twitter, its successor "Zo" is suffering a similar affliction.
Saqib Shah07.04.2017
Facebook made a bot that can lie for better bargains
Chatbots can help you order pizza, accept payments and be super racist, but their usefulness has been pretty limited. However, Facebook announced today that it has created a much more capable bot by giving it the ability to negotiate, strategize, and plan ahead in a conversation.
Mallory Locklear06.14.2017
'Actions on Google' lets app developers work inside Assistant
We've seen AI-powered chat bots spread across different services, but Google is opening up a way for more companies to get in on the action. With "Actions on Google," you can stay in your app (or talking to an Assistant-enabled device like Google Home) to do something like order food just by having a conversation. During a demo on stage at Google's I/O keynote today, the company showed off ordering delivery from Panera, without needing to enter your home address or payment information, or even create a specialized account.
Richard Lawler05.17.2017
Twitter wants you to slide into its DMs for account help
Ever wanted to have a private chat with Twitter to settle your burning questions? At last, you can. As hinted a few weeks ago, Twitter has started offering both tips and account help through direct messages to @support. You're talking to a chatbot and not a live human, but this could still help you deal with abuse, regain control of an account or offer feedback without scrounging around Twitter's website first. It certainly beats having to publicly mention the @support account and hope for the best. Just don't expect them to give you an edit button and you'll be set.
Jon Fingas05.16.2017
Slack predictably rejects a bot made for flirting at work
Dating app Feeld released a Slack plug-in enabling coworkers to express mutual affection for each other, and a few days later, Slack has revealed it doesn't make the cut. Feeld founder Dimo Trifonov told The Atlantic he's been informed the app will not be listed in Slack's directory because of its developer policy, which says "We will remove Apps that we consider to be inappropriate for use in the workplace or that negatively impact the user experience on Slack. We reserve the right to remove or refuse any app that contains content that we believe violates the letter or spirit of these guidelines."
Richard Lawler05.10.2017
There's a slackbot for people who like to shit where they eat
Online dating and work chat apps have been separate entities for entirely logical, productive and HR-compliant reasons. But a dating app-maker has decided that the line dividing office life and love life should be blurred with the help of a chatbot for the reigning king of productivity services, Slack. If you think company-sanctioned flirting through work messaging is a good idea, you should probably talk to your human resources department. Because this is playing with fire in a way that gets people fired.
David Lumb04.28.2017
Parking ticket chat bot now helps refugees claim asylum
Joshua Browder's chat bot lawyer, DoNotPay, is clearly multi-talented -- after getting people out of parking fines, it's now helping refugees find a home in a new country. Browder has adapted the AI to offer aid to asylum seekers in the US and Canada, and asylum support in the UK. The Facebook Messenger bot turns the asylum application process into a series of simple questions. Once you've finished, you'll have a filled form ready to go. Refugees in the UK still have to apply in person, but those in the US and Canada are largely set once they've finished the conversation.
Jon Fingas03.06.2017
Facebook Messenger bots are going to get a lot more verbose
Facebook's next updates for Messenger have a big focus on bots. Yep, Zuck is still trying to make "fetch" happen with those. Anyhow, the newest bits for the platform are mostly about letting others know that a bit of text originated from. That means from a shared bit of bot text will allow you to start a conversation with said bot from your existing conversation window. Even if you're using Messenger from desktop. In addition to a bunch of other developer-centric notes is word that the bot text limit has been doubled. So yeah, jumping from 320 characters to 640 means that the bots are about to get a lot more chatty.
Timothy J. Seppala03.05.2017