In-flightWiFi
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American Airlines upgrading 500 jets to faster satellite WiFi
If you want faster WiFi when you fly and don't mind paying for it, American Airlines is upgrading its WiFi systems on over 500 domestic aircraft, according to Bloomberg. To get those speeds the carrier is dumping GoGo's terrestrial Ku-band internet service in favor of ViaSat. That company's satellite technology allows for faster surfing and streaming of services like Netflix and YouTube, something that's currently verboten with GoGo. The upgrades will start in 2017 and take up to two years to complete.
Steve Dent11.10.2016
American Airlines planes will get ViaSat's powerful WiFi
American Airlines is equipping a fleet of Boeing 737 MAX planes with in-flight WiFi other than Gogo's. It has inked a deal with California-based company ViaSat, which also provides internet connection to some of Virgin America's newest A320 planes. ViaSat promises an "at home" experience by providing you with a (12 Mbps) connection strong enough to stream movies and music. It uses a high-capacity satellite system, and it's launching another satellite in 2019 to make its connection even faster. You can't confirm that speed on an AA plane just yet, though: the 100 737 MAX planes the carrier ordered won't be delivered until September 2017.
Mariella Moon06.04.2016
Gogo's in-flight WiFi uses fake web security to keep you off YouTube
It's easy to understand why Gogo would curb video streaming given the limited headroom on its current in-flight WiFi service. You don't want to miss important email just because someone in row 29 is watching the latest Epic Rap Battle, after all. However, the company's approach to keeping you off those forbidden sites is raising some major security concerns. Google's Adrienne Porter Felt recently noticed that Gogo is using fake google.com web security certificates to deter people from visiting YouTube. You can bypass any warnings from your browser, but the move theoretically lets Gogo decrypt and monitor your mid-air activity on any secure website, so long as it has the matching credentials.
Jon Fingas01.06.2015
AT&T is no longer developing a Gogo competitor
Don't count on AT&T to make faster in-flight internet, as the carrier has just announced that it's no longer working on a Gogo competitor. Ma Bell first revealed its plans to develop an air-to-ground network that has comparable speeds to LTE in April this year. Unfortunately, the company's execs have changed their minds after reviewing their investment portfolio and cutting next year's budget by 14 percent. Travel industry analyst Henry Harteveldt also said that one possible reason why the company decided to drop its in-flight WiFi plans is because most airlines are locked into long contracts with Gogo and other providers.
Mariella Moon11.11.2014Gogo planning 70 Mbps WiFi on transatlantic flights
If low-speed airline WiFi has you stuck playing Words with Friends, streaming Netflix on an international flight might seem a distant dream. Gogo is aiming to make it happen soon, though, with its new 2Ku technology that promises 70 Mbps peak internet speeds -- seven times what it can do now. It works via a system of Ku-band and satellite antennas, similar to the GTO tech that'll soon be used for North American flights. On top of the improved WiFi speeds, that'll also bring better access in remote areas and airline fuel savings thanks to lower drag. Trials begin soon on international launch partner Japan Airlines, with a full-scale launch starting in mid-2015.
Steve Dent04.08.2014
JetBlue fills a plane with reporters for the ultimate Fly-Fi satellite internet test
JetBlue's been quoting some pretty ambitious figures for its new ViaSat-powered in-flight WiFi, and during our test flight last month, the Ka-band satellite service seemed to be up to the task. The promise? A claimed 12 Mbps internet at every seat on the plane; enough to stream HD video, download new apps and conduct your online business just as quickly as you would on the ground. That performance pledge generally assumes that only a handful of passengers will be watching Netflix films and YouTube clips -- however, that condition went right out the boarding door when the airline filled a few dozen A320 seats with journalists eager to push the service to its limits on today's official launch flight. It was a charter plane to nowhere -- a 90-minute journey from New York's JFK airport to New York's JFK airport -- but for this group of passengers, it was the ultimate adventure.
Zach Honig12.11.2013
Onboard JetBlue's first Fly-Fi flight, with the fastest internet in the air
On a flight yesterday from JFK to Austin, JetBlue finally decided to flip the switch on Fly-Fi, giving lucky passengers an early look at the airline's next-generation in-flight WiFi for the very first time. A flight attendant announced the service -- which is free until 30 planes are retrofitted -- and passengers seated around me pulled out their laptops, tablets and smartphones and tried to hop online. Unfortunately, a recent update caused unexpected performance issues, and Fly-Fi's speed and consistency fell far short. When a flight attendant asked the woman seated in front if me if she had enjoyed her experience at the end of the flight, she responded with "not so much." It wasn't looking good for JetBlue. I had booked my return to New York on the same aircraft, and following a 20-minute BBQ pitstop at AUS, I got back on board. The issues we experienced on the first flight -- allegedly caused by an incorrect DNS-server listing on the network side -- were completely resolved, making our three-hour hop back to Kennedy Airport much more pleasant. The experience was completely different, though we were offline for 30 minutes or so as we passed over Louisiana and Mississippi. Ultimately, Fly-Fi, which utilizes the ViaSat-1 satellite positioned over North America, was in line with the ViaSat service I've tried on the ground -- when it works, it blows the competition out of the water. It's as close as you'll get to the internet you're used to at home, and it certainly outshines connectivity in pretty much any airline terminal.
Zach Honig11.26.2013
Gogo's hybrid GTO technology bringing 60Mbps download capability to airlines in 2014
In a way, in-flight WiFi still seems like the future. It's the internet, in the air, while traveling at 30,000+ feet. Clearly, just having access isn't good enough, as a smattering of opponents have stepped into a segment long dominated by Gogo with snazzier, satellite-based alternatives. Over the past few years, ViaSat has stepped up in an effort to offer flyers something that Gogo's existing services won't: streaming video. While Gogo's air-to-ground network is great for latency, it struggles with bandwidth, as anyone on a crowded flight from JFK to SFO will likely attest. Today, Gogo has taken the wraps off of GTO (Ground to Orbit), described as a hybrid technology that will be "capable of delivering more than 60Mbps to the aircraft." For those keeping score, that's a 20-fold increase from where Gogo started just a few years ago. We spoke to a company representative leading up to the reveal, who confirmed that GTO is a proprietary offering, and will lean on satellites for the downlink while using existing ground-based transceivers for the uplink. For users, that means that latency will remain low, uploads will remain sluggish, and downloads will improve dramatically. Gogo points out that precious little will need to change for airlines to take advantage; there's a new antenna, which is actually half as large as the existing one, but most everything else will remain the same. Virgin America will be the launch partner of the new service, which is expected to be available in the second half of 2014; we asked if any other airlines were onboard beyond that, but were left to make assumptions for ourselves.
Darren Murph09.11.2013
JetBlue scores FAA approval for Fly-Fi, may launch satellite WiFi next month
JetBlue's next-generation WiFi service, powered by ViaSat's super-speedy Ka-band satellite, is officially on track to launch this October. The FAA just issued a Supplemental Type Certificate (STC) for the airline's Airbus A320, enabling a fleet-wide installation that's set to begin immediately. In a statement, Chief Commercial Officer Robin Hayes said that several aircraft will be wired by the end of this year, with many A320s scheduled to come online throughout 2014. The rollout will then continue with JetBlue's smaller Embraer 190, currently used on select regional routes. (Photo credit: AP Photo/Damian Dovarganes)
Zach Honig09.03.2013
Boeing tapped to build ViaSat-2 satellite, launch set for mid-2016
ViaSat-1 recently earned a Guinness World Record as the highest-capacity satellite in (or out of) the world, but it may need to hand off that title come 2016. ViaSat-2, the company's next-gen bird, will double the capacity of its predecessor while also extending coverage to a larger portion of North America, Central America and the Caribbean, along with the aviation and shipping routes between the East Coast and Europe. Boeing will manufacture the new equipment, which will be based on the 702HP satellite platform. Once in orbit, ViaSat-2 will serve residential customers, air travelers and government agencies alike, with a massive seven-fold increase in coverage. There aren't many details beyond that, but you're welcome to dig through the press release, posted right after the break.
Zach Honig05.16.2013
United becomes first US airline to offer overseas WiFi with satellite-equipped 747
Lufthansa's been pulling (relatively) speedy Ku-band satellite internet from the heavens for a bit over two years, but now trans-Atlantic and trans-Pacific WiFi has finally made its way to a US-based carrier. United, the first US airline to fly the Dreamliner, announced today that a Boeing 747-400 is currently flying around the globe with a constant connection, letting passengers hop online during any portion of the flight -- taxi, takeoff and landing being are a few obvious exceptions, but there's no requirement that the aircraft operate within range of air-to-ground transmitters, a la Gogo. The installed equipment, manufactured by Panasonic, will provide two tiers of service: Standard, which will range in price from $4 to $15, and a speedier Accelerated flavor, with pricing between $6 and $20. The service, which has also been installed on a pair of regional Airbus A319s, isn't as speedy as ViaSat's future Ka-band offering, but it's a step above what's currently on board. United also announced plans to bring WiFi to its A320, along with Boeing 737, 757, 767, 777 and 787 aircraft -- the airline expects installation to be completed on 300 planes by the end of this year. Still missing on many United flights, however, are power jacks -- it's difficult to take advantage of in-flight WiFi if your laptop is dead. Update: Satellite WiFi historians may be familiar with Boeing's failed Connexion service, which promised a similar solution but dissolved prematurely in late 2006. United's implementation is the first of its kind for a US carrier.
Zach Honig01.15.2013
Engadget tours Gogo's flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on)
Gogo's test plane isn't your typical jet: it seats just nine passengers, and there's no bathroom; just a closet in the back stacked with networking gear. The company, easily the biggest name in in-flight WiFi, uses the aircraft as a flying lab, where it can test everything from throughput speeds to the log-in experience. It's a small plane that flies out of a small airfield, Aurora Municipal Airport in Illinois, and it's normally just Gogo staffers onboard. Today, the company invited a few reporters aboard to test its newest air-to-ground WiFi service, ATG-4. As you can imagine, newer means faster: ATG-4 is rated for max download speeds of 9.8 Mbps, up from 3.1 Mbps with the last-gen service. It also helps that video streaming services like Netflix, Hulu and HBO Go are now blocked, which should ensure that no one person abuses his WiFi privileges. As it happens, ATG-4 is already live on approximately 40 planes run by US Airways, Delta and Virgin America. (United has said it plans to introduce the service on select flights in the first half of 2013.) In theory, then, the best way to test ATG-4's performance might be to slip unnoticed onto a commercial flight, and see what it's like to share bandwidth with 20 other people. What's neat about the Gogo test plane, though, is that it can toggle back and forth between ATG and ATG-4, making it easier to compare performance between the two. What's more, though the test plane seats nine, Gogo is able to simulate a crowded flight, with 20 to 30 passengers attempting to use the internet at once. After 90 minutes of flying over Illinois and Missouri, we've got some first-hand impressions and also some pics, if aviation porn is your cup of tea. Read on for more.
Dana Wollman11.12.2012
Gogo launches next-gen in-flight internet, with better speeds and more capacity
Gogo is pretty much the standard for in-flight internet. But, as much as it's saved our workaholic butts on a number of occasions, we've always said there's room for improvement. Speeds are often on the low side and connectivity can be unreliable on a plane packed with fellow web addicts. (For example, say a flight to Vegas for CES.) ATG-4 is the company's next generation of in-air service that should drastically increase capacity and improve speeds. The connection will have a theoretical peak bandwidth of 9.8Mbps, more than three times the current network and uses EVDO rev.B as part of its backbone. ATG-4 is being rolled out on 25 craft to begin with, including planes operated by Virgin, Delta and US Airways. There's a few more details in the PR after the break and we'll be back soon with a hands on to let you know if Gogo's new network lives up to the hype.
Terrence O'Brien11.12.2012
Boeing 747-8, 777 to join 787 in support for in-flight cellphone use and WiFi, like it or not
The more cynical among us would argue that allowing cellphones in-flight is only a guarantee of an even more unpleasant trip, at least for anyone wanting a distraction-free cabin. There must still be a few optimists: Boeing is promising that future production runs of the 747-8 and 777 will have the necessary support for in-flight cellphone use, live TV and internet access that comes through either headrest screens or WiFi. Aircraft with the upgrade should roll off the production lines before the end of 2013, and they'll be following a slight change to the 787 later this year that makes the technology support a common option. Some of us may wind up reaching for the earplugs in countries where regulators approve in-air wireless, but there's definite upsides for all but the biggest curmudgeons -- Boeing's moves could lead to more ubiquitous in-flight WiFi next year, on top of ready-made wireless media streaming due in 2014.
Jon Fingas09.22.2012
Gogo gets the green light to provide in-flight WiFi over Canada
Folks over in the US of A have been utilizing Gogo's up-in-the-air wireless amenities for quite some time now, which isn't something we can say about our dear neighbors from The Great White North -- unless, of course, you count the company's current Aircell's Gogo Biz service. That said, Gogo's finally received the go-ahead to bring its in-flight WiFi goods to both commercial and business planes that are traveling within Canada and cross-border to the States, allowing the internet provider to deliver "seamless service" all-around. According to Gogo, the network will be fully operational by the end of next year, with the company assuring fellow Canadians that they, too, can "soon experience the same technology that has a proven track record of performance and reliability in the U.S." Hit the PR below to delve into the formal nitty-gritty.
Edgar Alvarez08.28.2012
United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps
It won't be enough to cancel out the Engadget editor using in-flight WiFi to upload photo galleries (sorry, guys), but it should make web surfing from coach a little less tedious. United has just announced that it will be upgrading its Gogo in-air WiFi service to take advantage of Gogo's enhanced ATG-4 service, which promises to bump speeds from the current 3.1 Mbps to 9.8 Mbps using directional antennae, dual modems and EV-DO Rev. B. Before you get too excited, though, keep in mind that United has so far only committed to retrofitting its premium service fleet, which includes 13 planes that fly between New York's JFK and either LAX or SFO.
Dana Wollman07.21.2012
Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013
Delta Airlines isn't a stranger to offering WiFi on many of its domestic US flights, but using Gogo's air-to-ground connection setup has essentially kept it from taking off over the seas. That's all set to change come 2013, however, as 150 of Delta's long-haul aircraft will make use of all those high-bandwidth Ku-band capacity satellites that Gogo has been acquiring over the past few months. The updated setup will ensure that you can update your Facebook status over the likes of the Atlantic, but it won't be fully rolled out until about 2015. By that time, the airline estimates it'll be operating around 1,000 Gogo-equipped aircraft worldwide -- not too shabby. If anything, the wait to hit 10,000 feet is surely going be more interesting for all the international work-a-holics out there. Hit up the press release after the break for more details in the meantime.
Joe Pollicino06.29.2012
Gogo spreads its in-flight WiFi wings further with SES satellite deal
Rejoice frequent-flying lovers of the Interwebs. All systems continue to be a go for in-flight WiFi provider Gogo as the company inks a deal with yet another satellite operator. A new agreement with global satellite company SES puts Gogo closer to providing seamless WiFi for passengers on intercontinental flights that use its service -- SES' coverage area includes the United States, Europe and the Atlantic Ocean region. The agreement comes along the heels of deals signed by Gogo with Inmarsat for Ka-band frequency service and AeroSat to use its HR6400 satellite communication system for Ku-band connections. The company says Ku-band service could be available on commercial flights using Gogo's network as early as the end of this year, providing more options for, say, Airtime video chat hijinks. As long as Internet access prevents bored kids from kicking the back of our airline seats, then it's all good.
Jason Hidalgo06.19.2012
Confirmed: Airtime video chatting works in the air... on Gogo in-flight internet!
"Whoa! Whoa! Are you on a spaceship? Seriously, are you on a spaceship?!" Those words came flowing -- enthusiastically, I might add -- from an anonymous Airtimer just today, on the launch of Sean Parker and Shawn Fanning's Airtime project. "I'm actually on an airplane," I replied. "Where are you headed?," he responded. "LA!," as I tried to keep the conversation going. I failed to get to the part about continuing on to San Francisco, but it mattered not -- I just confirmed that Airtime does indeed work in airplanes. On a packed-to-capacity flight from Atlanta to Los Angeles, the onboard Gogo connection held up decently enough to have a relatively meaningful conversation (and eventually, for me to post this very article). The video feeds were a bit bumpy -- not completely unlike the ride itself -- but audio was fairly crisp. We shot the breeze for a minute or so before waving goodbye, two complete strangers brought together for the sake of discovering what's possible. I never engaged in any late-night Chatroulette sessions, so the first-time Airtime experience was quite the surreal one -- particularly given that I was somewhere high over the New Mexican mountains. If I had to guess, I'd say it's just a matter of time before Airtime is funneled into that same black hole as Skype, making it impossible to complete a call whilst onboard; but for now, the tunnels are wide open. The friendly skies never felt so friendly.
Darren Murph06.05.2012
Google Chromebooks bring the cloud to the plane with 12 free Gogo sessions
Need a dozen or so extra reasons to pick up a new Samsung Chromebook? How's about 12 free in-flight WiFi sessions from GoGo? Granted, it's probably not enough reason alone to pick up the browser-based notebook, but it should help sweeten the deal a bit. The deal, which kicks in after May 31st, will have you flying the friendly web on some 1,500 Gogo-sporting planes.
Brian Heater05.30.2012