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BlackBerry's rebirth: how a fallen smartphone giant plans to remake itself
BlackBerry has stopped bleeding -- officially, at least. In a memo leaked to Reuters, CEO John Chen tells staff that three years of job cuts are over, and that the former mobile legend can start building itself back up rather than salvaging what's left of its smartphone empire. But how did it get to this point? And more importantly, how does it plan to bounce back in an era when even many of its corporate customers have moved on to Android and iOS? As you'll see in our gallery below, BlackBerry is only getting to this point after some grave errors and painful decisions -- but it at last appears to have a strategy that, while imperfect, at least acknowledges a difficult reality. [Lead image credit: AP Photo/Achmad Ibrahim]
Jon Fingas08.05.2014
Cracking up: a brief history of BlackBerry's fall from smartphone dominance
BlackBerry is in dire straits. The smartphone maker was riding high in market share and profits just a few years ago, but it's now having trouble securing rescue money. It's yet again pinning its hopes on a new CEO who's tasked with saving a struggling industry giant. How did BlackBerry decline so quickly, though? And what might happen to the company when seemingly every option is on the table? As it turns out, BlackBerry's descent into trivial market share figures and sustained losses stems from a mixture of hubris, sluggishness and misplaced effort -- and there's no clear solution in sight.
Jon Fingas11.05.2013
Qualcomm could join BlackBerry founders in bid for beleaguered phone maker
As if the rumor mill wasn't crowded enough, The Wall Street Journal reports that mobile chipmaker Qualcomm could be joining RIM founders Mike Lazaridis and Doug Fregin in a bid to buy BlackBerry. Speculation of Qualcomm's involvement would be part of a bigger deal between RIM's founders and Cerberus Capital Management LP, that comes just days before the deadline for bids, set for Monday. The ever-informative sources close to the matter point out that even should the group create a partnership, they may not make a bid. Interest in the company has been attributed to every one from former Apple CEO John Sculley, to tech giants like Google, Intel and Samsung. However, the only real bid known to be on the table thus far is the $4.7 billion offer Fairfax Financial put forth in late September. Qualcomm's massive presence in the mobile space makes for an interesting twist, but we should know more on Monday when BlackBerry's board will consider whatever offers it actually receives.
Christopher Trout11.01.2013
BlackBerry co-founders considering bid for all or part of the company
There were a number of reports last month that RIM/BlackBerry co-founder Mike Lazaridis was at least thinking about putting in a bid of his own for the company, and an SEC filing published today has now shed some more light on the matter. While an actual bid remains anything but a sure thing, the filing does confirm that Lazaridis has agreed to partner with fellow co-founder Douglas Fregin on any potential deal, which could be for "all or a portion of the assets or equity interests" of the company, according to the document. The goal of any bid, as outlined in the filing, would be "stabilizing and ultimately reinventing the company based on a plan developed by them." The filing also confirms that that the pair have enlisted the help of Goldman Sachs and Centerview Partners as they explore their options, which they say includes "a potential acquisition of all the outstanding shares of the issuer that they do not currently own, either by themselves or with other interested investors." This news follows the only formal bid for the company that's on the table, a proposed $4.7 billion deal from Fairfax Financial, which many have grown skeptical of despite a so-called letter of intent agreement that was signed by BlackBerry.
Donald Melanson10.10.2013
Inside look at BlackBerry reveals failed 'SMS 2.0' push, qualms over Z10 launch
We're familiar with much of BlackBerry's history, but there are a few unanswered questions: why did Jim Balsillie resign his board position, for example? And why did the Z10 launch ahead of Q10, to disastrous results? Thankfully, The Globe and Mail has addressed some of these mysteries through a detailed exposé. We now know that Balsillie left the board after BlackBerry axed an "SMS 2.0" plan that would have replaced carriers' text services with BlackBerry Messenger. Thorsten Heins wanted the company to remain focused on hardware, according to the newspaper. As for the Z10? Heins reportedly prioritized the all-touch phone over the objections of board members like Mike Lazaridis, who saw the Q10's keyboard as necessary for standing out in a crowded market. There's even more to the story than these two revelations, so you'll want to visit the source link if you're wondering just how BlackBerry ended up in such dire straits.
Jon Fingas09.30.2013
Founder Mike Lazaridis to leave Blackberry May 1st as vice-chairman and director
On the heels of today's earnings release, Blackberry vice chairman Mike Lazaridis announced that he'll leave the company on May 1st. The exec founded the company formerly known as Research in Motion almost 30 years ago, with Jim Balsillie as its early CEO -- who resigned this time last year himself and recently sold off his remaining shares. Lazaridis said that he'll focus instead on his new Quantum Valley Investments venture, which recently backed a research center in his home town of Waterloo, Ontario.
Steve Dent03.28.2013
RIM: A brief history from Budgie to BlackBerry 10
Listen to much of the chatter about Research in Motion today and you'll hear the launch of BlackBerry 10 described in almost apocalyptic terms. All-or-nothing. Live-or-die. Make-or-break. There's some truth to the extreme language, but BlackBerry 10 is really just the latest in a series of transformational moments for a company that has frequently had to adapt to survive. In that sense, the appreciation for crises and opportunities is almost as natural as breathing for RIM. What's less certain is whether or not the company in 2013 is as capable of wholesale shifts in strategy as it was for much of its not quite 30-year history. Read on to see why reform is possible, but won't be quite so easy.
Jon Fingas01.28.2013
Lazaridis-backed Quantum-Nano Centre opens tomorrow, aims to be a new Bell Labs
Mike Lazaridis may now have a considerably smaller role at RIM, but he's isn't exactly receding from the technology scene in the company's hometown of Waterloo, Ontario. That's no more evident than in the Mike & Ophelia Lazaridis Quantum-Nano Centre opening tomorrow on the University of Waterloo campus, a science and technology research center that not only bears his name but was built with $100 million of his money. As Lazaridis makes clear in an interview with Bloomberg, he's also not modest about his ambitions for the center, noting that it is "absolutely" going to be the Bell Labs of the 21st century. Or, perhaps more specifically, a Bell Labs for quantum computing and nanotechnology, areas of research that Lazaridis says are key in order to "break through those barriers" of traditional computing. You can find the full interview and more details on the center itself at the links below.
Donald Melanson09.20.2012
Thorsten Heins, Mike Lazaridis elected to RIM board during shareholders meeting
What's anticipated to be a testy shareholder meeting for Research in Motion kicked things off in a fairly status quo matter, with 10 directors being confirmed as part of the struggling smartphone maker's board. That list includes CEO Thorsten Heins and founder Mike Lazaridis. The elections, one attendee noted, were "not an overwhelming approval," with 14.8 percent and 19.1 percent of votes withheld for Heins and Lazaridis, respectively.
Brian Heater07.10.2012
Former RIM co-CEO Jim Balsillie's very different rescue plan revealed
Sources close to former RIM co-CEO Jim Balsillie have revealed his plans to save the company before he was shown the door, a plan that didn't involve handsets. He'd entered into talks with AT&T, Verizon and several European carriers to offer them use of the company's BlackBerry-exclusive network to provide limited data plans to featurephone users that included social networking and BBM -- with the aim of reducing the cellphone operators data burden and coaxing users to upgrade to smartphones. The company was working on Mobile Fusion; software that allowed enterprise and government users on iOS and Android devices to join RIM's system, which reportedly earns the company $1 billion per quarter. However, while talks progressed, company execs grew nervous and ousted him in favor of Thorsten Heins with a mandate to focus on BB10 and new devices rather than turning RIM into a service company. However, given that it's still losing money on its handset business, Heins has reopened the door to Balsillie's plan. It's just a shame Balsillie himself is keeping quiet, as we'd love to hear his thoughts in an executive-level edition of How Would you Change.
Daniel Cooper04.13.2012
RIM CEO Thorsten Heins clarifies comments on change, rejects Android speculation
Freshly anointed RIM CEO Thorsten Heins sat down with Crackberry this week to discuss his vision for the future of BlackBerry, his thoughts on Android and, most strikingly, his recent comments about maintaining the status quo. Shortly after his appointment, Heins issued a video address in which he implicitly claimed that RIM doesn't need an overhaul. "If we continue doing well what we're doing, I see no problems with us being in the top three players worldwide in the next years in wireless," the exec said. At the time, we and many other observers read this as a sign that the Heins era would look a lot like the Balsillie-Lazaridis era, but according to the new CEO, that's not the case. "I was talking about drastic or seismic changes," he clarified. "What I was trying to address was that there was some suggestion that RIM should be split up or should even be sold. My true belief is that RIM has the strength and the assets that we can really succeed in this market." Heins went on to claim that there's already "a lot of change" going on at the company -- citing the company's adoption of QNX as a prime example -- and that there's "no standstill at any moment here at RIM."During the same sitdown, Heins also reiterated his belief that RIM shouldn't outsource its software needs to Android, because BlackBerry, in his view, is a hallmark of differentiation. "Just take a look where the Android OEMs are," Heins said. "Take a look at their recent announcements and what you will immediately see is there is just no room for differentiation because they are all the same." The exec acknowledged that RIM may be taking the road less traveled, but seemed confident in its ability to rise to the challenge -- even if there are some bumps along the way. "This is not baking cookies," Heins elaborated. "This is building high tech products. From time to time your aspirations and your development timelines hit some bumps in the road that were not foreseen."
Amar Toor01.27.2012
RIM stock falls eight percent following CEO transition
We rarely meddle with stock news around these parts, but this was a pretty significant piece of meat to chew on. After Research in Motion introduced Thorsten Heins as the new CEO last night and again in a conference call this morning, the company's stock price tumbled a whopping 8.47 percent. When it comes to what kind of difference the transition will make for the struggling company, we haven't had a high amount of confidence; while we hope for the best and want to see RIM turn things around, the falling stock appears to indicate that we're not alone in expressing concerns about this morning's events. Here's some food for thought: when rumors that Samsung was interested in purchasing RIM flooded the internet, the latter company's stocks spiked by nearly ten percent.
Brad Molen01.23.2012
RIM's Thorsten Heins formally introduced: liveblogging the media call
If you missed it, RIM attempted to interrupt the Giants vs. 49ers matchup last night by dropping a wee bit of news: it's co-CEOs are gone, and taking the solo CEO badge is former COO Thorsten Heins. The new head honcho will be formally introduced in a media call slated to begin at 8:00AM ET on January 23rd, 2012, and we'll be liveblogging every moment of it for those who can't tune in. We've already learned a fair amount about the gentleman's plans courtesy of an introductory video, but we'll be listening in for any hints as to future QNX plans, PlayBook ambitions or BlackBerry wizardry. Join us after the break for the play-by-play! January 23, 2012 8:00 AM EST
Darren Murph01.23.2012
Editorial: RIM's new CEO isn't the shakeup it needed
For a brief moment, I had hopes that RIM had made a move that would unseat it from the funk it's been sitting in for years. And then I watched the introductory video of newly-appointed CEO Thorsten Heins. Anyone who assumes that a simple CEO swap is the answer to all of RIM's issues is woefully misinformed, or worse, just blinded by false hope. Sure, removing Jim Balsillie and Mike Lazaridis -- both of which have been rightly criticized for not responding to market pressures quickly enough -- is a start, but it's not like they're gone. In fact, the two are still situated at a pretty fancy table within Research in Motion's organizational chart. RIM, we've been here before RIM seems to be as lost as my BlackBerry Dear RIM, I'm your customer and I don't wear a suitHave a listen at this: Mike is hanging around as the Vice Chair of RIM's Board and Chair of the Board's new Innovation Committee. You heard right -- the guy who has outrightly failed to innovate at anything in the past handful of years is now championing an innovation committee. Sounds right up his alley, no? Jim's staying put as an outright director, and if you think anyone at RIM is going to brush aside the input of the founders, you're wrong. Jim and Mike may have new titles, but they're still here, and I have no reason to believe that they'll act radically different going forward than they have in the past. Oh, and about Thorsten Heins? Let's go there.
Darren Murph01.23.2012
RIM's Jim Balsillie and Mike Lazaridis are out, new CEO Thorsten Heins may license BlackBerry 10
After months upon months of investor backlash, RIM's making some significant changes. And by "significant," we mean the co-chief executives (and founders) are out. As of tomorrow, both Jim Balsillie and Mike Lazaridis will be stepping away from the top posts, enabling "a little-known company insider" to take over, according to The Wall Street Journal. Purportedly, this is all part of "a board and management shuffle," with COO Thorsten Heins (seen above) to step into what many expect to be an impossible role to thrive in. The Globe and Mail asserts that he'll be immediately seeking a Chief Marketing Officer to polish up the company's severely damaged brand, and he "will not rule out licensing RIM's new BlackBerry 10 operating system to other handset manufacturers." In an interview with the outlet, he stated that he'll be executing "flawlessly" and with vigor -- not unexpected, but still, bold words.Startlingly, Heins also asserted that he's "confident" in the existing lineup of BlackBerry handsets and the software update recently made available for the PlayBook; call us crazy, but he'd be wise to just spout out reality and make clear that RIM's existing lineup is nowhere near competitive in the grand scheme of things. As for Mike and Jim? The former will become "vice-chair of the board with special duties to examine innovation," with the latter becoming a traditional director. In an interesting move, outgoing co-CEO Lazaridis stated the following: "I think it's that unwillingness to sacrifice our long-term value for short-term gain. That's why we didn't choose Android. That's why we decided to build the future on QNX." So wait, RIM had the chance to choose Android... and didn't? No time like the present to reach back and shake things up, Mr. Heins.Update: Catch an introduction video to the new CEO just after the break!
Darren Murph01.22.2012
Financial Post report suggests RIM's Balsillie and Lazaridis may be out as chairmen of the board
Nothing is official just yet, but Canada's Financial Post is reporting that RIM co-CEOs Jim Balsillie and Mike Lazaridis may soon be relinquishing their positions as co-chairmen of the company's board. According to the paper's sources, RIM board member and former TSX Group head Barbara Stymeist is the leading candidate to replace the duo. Notably, the report makes no suggestion that there would be any change to Balsillie and Lazaridis' status as co-CEOs, as some have also been pushing for, although it would still be a fairly big change for the company. As the paper notes, Balsillie and Lazaridis have long resisted previous attempts to divide the Chairmen and CEO roles and, if appointed, Stymeist would be the company's first ever independent chair.
Donald Melanson01.03.2012
RIM: BlackBerry 10 smartphones won't arrive until end of 2012
Some unfortunate news was revealed for those BlackBerry addicts who've waited patiently for a QNX-based smartphone from RIM. The company's co-CEO, Mike Lazaridis, reports that, due to a critical chipset that's not expected to be available in production quantity until mid-next year, we're unlikely to see a BlackBerry 10 device emerge until late in 2012. We know, ouch. When asked during today's conference call about the delay, the company leaders defended the decision and reiterated that a suitable alternative wouldn't be available that delivers a sufficient balance of processing power and battery longevity. As RIM's fans cope with the latest news, the firm promises that it's continuing to work on delivering a high-quality user experience and industrial design for its upcoming lineup. With the farm riding on this release, we can only hope so.
Zachary Lutz12.15.2011
RIM reports Q3 2011 earnings: $5.2b revenue, $265m net income and 14.1 million handsets shipped
News out of Waterloo isn't all bad today, as Research in Motion has revealed its financial results for the third quarter of 2011. While the company previously had to scale back its earlier earnings projections of $5.6 billion in the quarter, it's apparent the firm came close to meeting that mark. After close of the markets today, RIM reported $5.2 billion in revenue with $265 million in net income and 14.1 million handsets shipped. The company was only able to eke out 150,000 PlayBook tablets during this time frame, however, which no doubt contributed to these reduced numbers. Unfortunately, the market hasn't taken so kindly to the revelation, as RIM's stock has fallen seven-percent in after hours trading. In a small bit of positive news, the firm reports that its subscriber count is up 35-percent year-over-year, which now totals 75 million subscribers. Looking forward, the company expects to bring in between $4.6 and $4.9 billion in revenue for the next quarter, where it hopes to ship between 11 and 12 million units. Co-CEO Jim Balsillie referred to the last few quarters as among the most trying in the company's history, and promised to re-evaluate RIM's product portfolio, R&D strategy and to "leave no stone unturned" as it seeks to regain prominence in the smartphone world. Meanwhile, co-CEO Mike Lazaridis reaffirmed the commitment to the PlayBook OS 2.0, which remains on track for a February launch. As for the QNX-based BlackBerry 10 smartphones that we've been looking forward to, Lazaridis said to not expect anything until late 2012. Apparently, its availability will be hampered by a critical chipset supply that's not expected to become available until mid-next year. In other words, unless consumers develop a love for BlackBerry 7 OS real quick, 2012 may sadly be another ugly year for the folks in Waterloo.
Zachary Lutz12.15.2011
RIM offers free apps to make up for that whole BlackBerry outage thing
RIM co-CEO Mike Lazaridis has already apologized for last week's widespread BlackBerry outage, but apparently, that wasn't enough. Today, the manufacturer announced that it's offering customers a full slate of "premium apps" for free, in the hopes of earning back some of the goodwill it lost following that mysterious blackout. In a statement, the company said the gesture is "an expression of appreciation" for the patience that many BlackBerry users demonstrated during the incident, with Lazaridis adding that his company remains "committed to providing the high standard of reliability" that consumers have come to expect. For now, the company's offering a total of 12 apps (collectively valued at around $100), including SIMS 3, iSpeech Translator Pro and Shazam Encore among others, though more will be added at a later date. The offer kicks off on Wednesday and will last for a month, so head past the break to see which goodies are up for grabs.
Amar Toor10.17.2011
Engadget Podcast 260 - 10.14.2011
Things are happening in the air around us: our tabazine is beaming its way to iPads around the globe, iThings are being shuffled to and from various parts of the stratosphere, and there was a frightening dearth of airborne activity in the BlackBerry-based community. Tangible inventions have also made their usual marks on the week in tech news: newly-minted iOS 5 guru Dante Cesa joins Tim and Brian this to bring it all down to earth and straight to your ears in this, the 260th episode of the Engadget Podcast.Hosts: Tim Stevens, Brian HeaterGuest: Dante CesaProducer: Trent WolbeMusic: I Can't Go For That00:01:30 - Engadget Distro is ready for download!00:03:45 - Photoshop contest: send us your best / most terrifying Frankengadget00:05:00 - iOS 5 review00:13:30 - iCloud opens to the masses, iOS 5 lurks near00:23:45 - BlackBerry services offline for some in Europe, the Middle East and Africa. Again. (update: RIM confirms India, South America, too)00:25:13 - BlackBerry outage spreads to US and Canada, continues in Europe, Middle East, Africa, Asia, South America (update: RIM confirms)00:26:00 - Mike Lazaridis apologizes for BlackBerry outage: 'We've let many of you down' (video) (Update: full services restored)00:38:40 - Motorola Atrix 2 hands-on at CTIA E&A 2011 (video)00:41:18 - Archos 80 G9 review00:46:11 - T-Mobile Samsung Galaxy S II review00:52:15 - HTC Sensation XE with Beats Audio review00:56:51 - ASUS Zenbook UX21 and UX31 headed to the US October 12, starting at $99900:59:02 - Samsung crashes iPhone 4S block party, lures Aussies with $2 Galaxy S IIs00:59:29 - Dennis Ritchie, pioneer of C programming language and Unix, reported dead at age 7001:00:12 - Listener questionsHear the podcastSubscribe to the podcast[iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC).[RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically.[RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator.[Zune] Subscribe to the Podcast directly in the Zune MarketplaceDownload the podcastLISTEN (MP3)LISTEN (AAC)Contact the podcastSend your questions to @tim_stevens.Leave us a voicemail: (423) 438-3005 (GADGET-3005)E-mail us: podcast at engadget dot comTwitter: @bheater, @timstevens
Trent Wolbe10.14.2011